Shipping policy
OVERVIEW
At ZAVIE.EU, we aim to deliver your order as quickly and smoothly as possible. All products are shipped directly from our trusted suppliers.
PROCESSING TIME
- Orders are processed within 1–3 business days
- Orders are not shipped or delivered on weekends or holidays
Once your order is processed, it will be prepared and dispatched by our supplier.
SHIPPING TIME
Estimated delivery times:
- Europe: 5–12 business days
- United States & Canada: 7–15 business days
- Rest of the world: 7–20 business days
Please note: delivery times may vary depending on your location and external factors.
SHIPPING COSTS
- We offer free shipping on most orders
- Any applicable shipping fees will be clearly shown at checkout
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 days for tracking information to update.
CUSTOMS, DUTIES & TAXES
Orders may be shipped internationally.
- Customers are responsible for any customs fees, import duties, or taxes
- These charges are not included in the product price or shipping cost
DELAYS
While we strive to meet delivery estimates, delays can occur due to:
- High demand
- Shipping carrier issues
- Customs processing
We appreciate your patience and understanding.
LOST OR STOLEN PACKAGES
ZAVIE.EU is not responsible for lost or stolen packages once they are marked as delivered.
If your package is missing, please contact the shipping carrier directly.
INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
CONTACT
If you have any questions about your shipment, feel free to contact us: